Effective Date: September 9, 2025

The Guest Cam (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have when using our services.

1. Information we collect

When you interact with The Guest Cam (via our website, rentals, or customer service), we may collect:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details.
• Order Information: Rental package selection, event date, return details, and upgrade options.
• Photo Data: Images captured on The Guest Cam devices. These are collected only when you return the cameras and are processed for delivery to you.
• Technical Data: IP address, browser type, and other standard website analytics (via cookies or analytics tools).

2. How we use your information

We use your information to:

• Process and manage your rental orders.
• Ship and receive camera equipment.
• Deliver your photo gallery or USB/print upgrades.
• Communicate about bookings, support, or account issues.
• Improve our services and website functionality.
• Comply with legal and accounting obligations.

We do not sell or share your personal data with third-party advertisers.

3. Photo handling and storage

• Photos captured with The Guest Cam are stored securely until your gallery is delivered.
• Once your gallery is delivered, images are retained for [set period, e.g., 90 days] in case of technical issues, after which they are permanently deleted.
• We never use, publish, or share your photos for marketing without your explicit written consent.

4. Sharing your information

We may share your information with trusted third parties only when necessary, including:

• Shipping carriers (to deliver and return equipment).
• Payment processors (to securely process your payments).
• IT providers or hosting services (to manage galleries and website operations).
• Legal authorities (only if required by law).

5. Cookies & Tracking

Our website may use cookies and analytics tools to improve performance and user experience. You can disable cookies in your browser settings, but some website features may not work properly without them.

6. Data security

We implement reasonable physical, technical, and administrative measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have rights to:

• Access and request a copy of your personal data.
• Correct inaccurate information.
• Request deletion of your personal data.
• Withdraw consent for certain data uses.

To exercise your rights, please contact us at [email protected]

8. Child security

Our services are intended for adults planning or hosting events. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

The Guest Cam
Email: [email protected]

Use this page to explain what data you collect, with which techniques and why you collect this data.